What is the check-in and check-out policy at Dreams Tulum Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Dreams Tulum Resort & Spa, Tulum
344US$
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Key details
About the Hotel
Carretera Chetumal Puerto Juarez Km 236.7 Tankah,
Tulum,
Mexico,
00000,
Quintana Roo
- Steps from the beach
Very good
7.9
7.7
4.0
3.3
Loved by guests
"The resort location (right on the beach) and the facilities / buildings were all brilliant."
"If you enjoy quiet times with impressive gardens and fountains, as well as iguanas and raccoons; this would be a perfect place."
"Aside from having 7 restaurants, nightly entertainment, spa, gardens, beach, wildlife, in the end my most memorable moments came through interactions with resort staff."
Dreams Tulum Resort & Spa offers a luxurious all-inclusive experience centered around family-friendly activities and beautiful beachfront access along 3.2 km of white sand. This
Rooms & Amenities
Accommodations at Dreams Tulum Resort & Spa include 432 elegantly furnished rooms, with options for swim-out access and private terraces. The Preferred Club offers exclusive privileges such as upgraded suites and personalized concierge service. All rooms feature air conditioning,
Dining & Options
Guests can choose from
Leisure & Spa
Leisure options abound with two heated pools, a
Business & Local Area
Business travelers have access to a convention center with expansive meeting space, and child-friendly programs ensure guests of all ages are entertained. The resort is equipped with complimentary beach cabanas and offers activities like yoga sessions and access to nearby attractions including
“The resort stands out with its genuinely kind staff and a good range of activities to keep things lively; its somewhat secluded location also keeps the beach uncrowded, which is a plus. Dining can be a bit hit-or-miss, but when it connects, particularly at the Italian restaurant, it really hits the mark. In my opinion, it's a solid choice if you prioritize service and space.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Preferred Club Junior Suite Ocean Front Double
2 persons
455 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Adult Garden Double
2 persons
455 sq. feet
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Garden View King
2 persons
520 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Garden View Double
2 persons
455 sq. feet
2 Double beds
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Golf course
- Table tennis
- Fishing
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
Offering a remarkable tapestry of culinary experiences, Dreams Tulum Resort & Spa boasts nine diverse onsite restaurants, each providing a unique blend of local and international flavors. Guests can savor everything from traditional Mexican fare to exquisite French dining, all within inviting settings that enhance the pleasure of every meal.
Bordeaux
French fine dining
Ambiance
Romantic and intimate setting, perfect for couples
Key Offerings
Indulge in classic French dishes accompanied by an exquisite wine selection for a memorable dinner experience.
Reservation
Recommended for an intimate dining experience.
Open for dinner from 6:30 PM to 10:30 PM, daily.
El Patio
Traditional Mexican
Ambiance
Family-friendly with a warm and inviting atmosphere
Key Offerings
Savor authentic Mexican tacos and regional specialties, available for lunch and dinner.
Reservation
Not needed.
Open for lunch from 11:30 AM to 5:00 PM and dinner from 6:30 PM to 10:30 PM, daily.
Gohan
Peruvian and sushi
Ambiance
Family-friendly with a modern twist
Key Offerings
Enjoy an exciting fusion of sushi and Peruvian flavors crafted in an engaging setting.
Reservation
Recommended for preferred seating.
Open for dinner from 6:30 PM to 10:30 PM, daily.
Himitsu
Cantonese and Thai
Ambiance
Family-friendly, offering a vibrant and lively atmosphere
Key Offerings
Dive into exotic flavors with a variety of Asian dishes for dinner.
Reservation
Recommended for an optimal dining experience.
Open for dinner from 6:30 PM to 10:30 PM, daily.
Portofino
Italian
Ambiance
Family-friendly with an inviting atmosphere, perfect for gatherings
Key Offerings
Delight in classic Italian pasta dishes and flavors that transport you to Italy, open for dinner.
Reservation
Recommended to ensure a seamless dining experience.
Open for dinner from 6:30 PM to 10:30 PM, daily.
Seaside Grill
Steakhouse
Ambiance
Family-friendly with a casual outdoor vibe
Key Offerings
Enjoy grilled meats and fresh seafood with a stunning view, perfect for lunch and dinner.
Reservation
Not needed.
Open for lunch from 12:00 PM to 5:00 PM and dinner from 6:30 PM to 10:30 PM, daily.
World Cafe
International buffet
Ambiance
Family-friendly, set in a spacious and bright environment
Key Offerings
Experience an all-day dining option with a rotating selection of global dishes for breakfast, lunch, and dinner.
Reservation
Not needed.
Open for breakfast from 7:00 AM to 11:00 AM, lunch from 12:30 PM to 3:00 PM, and dinner from 6:30 PM to 10:30 PM, daily.
Barefoot Grill
Grill/BBQ
Ambiance
Casual and relaxed, ideal for enjoying outdoor dining
Key Offerings
Relax with grilled favorites and BBQ delights during lunch, soaking up the sun.
Reservation
Not needed.
Open for lunch from 11:00 AM to 6:30 PM, daily.
Location
Carretera Chetumal Puerto Juarez Km 236.7 Tankah,
Tulum,
Mexico,
00000,
Quintana Roo
Map view
Carretera Chetumal Puerto Juarez Km 236.7 Tankah,
Tulum,
Mexico,
00000,
Quintana Roo
City landmarks
Beach
Tulum Archaeological Site
3.2
mi
Landmark
Labna-Ha Magic Mayan World
2.1
mi
Landmark
Casa Cenote
1.9
mi
Landmark
Cenote Abejas
2.1
mi
Landmark
Cenote Tortugas
2.2
mi
Landmark
Parque De Cenotes Yax-Muul
2.7
mi
Landmark
Jungla Maya Native Park
2.7
mi
Landmark
Bahias de Punta Soliman
2.8
mi
Theme Park
Tankah
3.0
mi
Landmark
Cenotes Tankah
2.9
mi
Landmark
Balam Art On Feathers
3.3
mi
Landmark
Tulum Tower
3.3
mi
Landmark
Casita Xaman
4.1
mi
Landmark
Cenotes Park Hidden Treasures
4.3
mi
Beach
Cenote Manati
12.8
mi
Explore Tulum
Nearby Activities & Attractions
Labna-Ha Magic Mayan World
4-minute drive
A vibrant ecological park featuring cenotes, zip-lining, and Mayan ruins, perfect for families and adventure seekers.
Tulum Archaeological Site
15-minute drive
Ancient ruins of a Mayan port city, offering stunning coastal views and a glimpse into the region's rich history.
Balam Art On Feathers
15-minute drive
An art studio featuring local art exhibitions and workshops, perfect for art enthusiasts and families alike.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Camila
United Kingdom,
February
2025
7.8/10
We recently stayed at Dreams Tulum and had a lovely time overall. The resort is beautiful, and we felt lucky with the room we got-3106, a swim-out room that was spacious and comfortable. However, we encountered delays with dining services, particularly during peak hours due to understaffing. The beach was well-maintained, albeit some seaweed issues, but the staff worked diligently to clear it up, adding to our overall positive experience.
Rooms
9.0
The swim-out room we had was beautiful, spacious, and clean. The only downside was that the air conditioning didn't cool down as much as we would have liked.
Service
7.0
While the staff was friendly and did their best, we experienced significant wait times for food due to being understaffed.
Location
9.0
The location of the resort is stunning, surrounded by beautiful landscaping and right by the beach.
Dining
6.0
Dining was inconsistent; some meals took quite a while to arrive, and we found the food could be warmer.
Facilities
8.0
The beach was nice, and the grounds were well-kept, though there were some concerns about seaweed.
Tom
United Kingdom,
December
2024
7.6/10
I had an unforgettable experience at this hotel. The service was excellent with attentive staff, but the dining options were a mixed bag and could use improvement. The beach was beautiful, though the swimming conditions weren't ideal. The resort is a bit isolated and far from the airport, but overall, it was a fantastic family getaway with spacious pools and clean, comfortable accommodations.
Rooms
9.0
The rooms were spacious, clean, and comfortable, making it a pleasant retreat.
Service
9.0
The staff was very helpful and enthusiastic, which enhanced our experience.
Location
7.0
The location is a bit secluded, away from the airport, but offers stunning natural surroundings.
Dining
5.0
The food was basic and could be improved; I was surprised by the limited menu options.
Facilities
8.0
The pools were a highlight for my kids, who loved spending their time there.
George
United Kingdom,
September
2024
9.0/10
We had a fantastic all-inclusive week filled with great food options and top-notch entertainment. The staff were incredibly friendly and attentive, making our stay enjoyable. The beach area was beautiful, and the pools were well kept. However, some aspects like the drinks were too watered down for our taste, and the Wi-Fi performance could be improved.
Rooms
8.0
The garden room was clean, spacious, and equipped with excellent bathroom amenities. However, the AC struggled to cool effectively.
Service
10.0
The service was absolutely wonderful. Staff members were attentive and went out of their way to make sure we were comfortable.
Location
9.0
The beach area was stunning, providing a great place to relax with plenty of chairs and cabanas available.
Dining
9.0
Dining options were varied and well-executed, with highlights being the fantastic breakfast buffet and exceptional French restaurant.
Facilities
9.0
The pool areas were clean and well-maintained, offering a great mix of relaxation and entertainment.
Excellent entertainment staff
Watered down drinks
Liam
United Kingdom,
September
2024
5.8/10
I had a mixed experience at Dreams Tulum. While the upgrade to the preferred guest status offered some perks, the cleanliness of the rooms and the quality of the food left a lot to be desired. On the positive side, the beach was lovely and the staff, especially the activity coordinators, were fantastic. However, there were issues with service consistency, especially when it came to families like ours.
Rooms
5.0
Our room had a beautiful garden view, but unfortunately, it was not cleaned thoroughly during our stay, which was quite disappointing.
Service
6.0
The service was hit or miss. Some staff were incredibly helpful and accommodating, while others seemed to overlook my children when serving.
Location
7.0
The location is somewhat isolated, making it difficult to venture out to explore Tulum or the surrounding areas.
Dining
5.0
I was not impressed with the dining options. While there were various restaurants, the food quality was just okay, and I was surprised by the limited buffet selections.
Facilities
6.0
The resort's facilities were okay, but some areas were starting to show their age and could use some updates.
Nicholas
United Kingdom,
September
2024
7.4/10
We had a lovely stay at Dreams Tulum, enjoying the beautiful tropical gardens and friendly service from the staff. The property is stunning and well-maintained, but the dining experience could use a bit of improvement, especially in terms of food variety. Additionally, some facilities showed signs of wear, which was slightly disappointing. Overall, it was a good experience, and we appreciated the proximity to Tulum and its attractions.
Rooms
7.0
The rooms were clean and well-kept, but some furniture felt dated and needed an upgrade for better comfort.
Service
9.0
The service was friendly and attentive, with staff going out of their way to assist us, though I couldn't remember all their names.
Location
10.0
The location is fantastic, just a short trip to Tulum's ruins and there's a great waterfront view.
Dining
5.0
The dining options were varied, but I was disappointed by the limited menu at times, especially at the buffet.
Facilities
6.0
Some facilities, including certain pool areas, looked tired and could benefit from a refresh.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are not allowed.
Number of rooms:
458
Former name
dreams tulum resort and spa all inclusive
FAQs
About Dreams Tulum Resort & Spa
What dining options are available at Dreams Tulum Resort & Spa?
Guests can choose from nine on-site restaurants featuring diverse cuisines, including French, Mexican, and Japanese, without reservation requirements.
Is breakfast available at Dreams Tulum Resort & Spa?
Breakfast is available and includes buffet, à la carte, and continental options.
What recreational activities does Dreams Tulum Resort & Spa offer?
The hotel provides a range of activities, including tennis, snorkeling, diving, table tennis, and beach volleyball.
How far is Dreams Tulum Resort & Spa from the Tulum Archaeological Site?
The hotel is located approximately 9 km from the Tulum Archaeological Site.
Is there a fitness center at Dreams Tulum Resort & Spa?
Yes, the hotel features a fully equipped fitness center for guests.
What amenities are included in the rooms at Dreams Tulum Resort & Spa?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, a coffee maker, and a private bathroom with luxury toiletries.
Is there an airport transfer service at Dreams Tulum Resort & Spa?
Yes, the hotel offers paid airport transfer services for guests.
Does Dreams Tulum Resort & Spa have beach access?
Yes, the hotel has direct access to a private beach with cabanas and beach massages available.
How far is Dreams Tulum Resort & Spa from Tulum International Airport?
The hotel is approximately 49 km from Tulum International Airport.
Does Dreams Tulum Resort & Spa have parking facilities?
Private parking is available on-site for free, and no reservation is needed.
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