Dreams Tulum Resort & Spa | Tulum ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

“Nestled right on the stunning beachfront, the hotel offers breathtaking views and easy access to the serene ocean waves.”view full review

Dreams Tulum Resort & Spa offers a luxurious all-inclusive experience centered around family-friendly activities and beautiful beachfront access along 3 km of white sand. This AAA Four Diamond resort features watersports, a comprehensive spa, and multiple dining options for guests. With a focus on leisure and relaxation, this 5-star Tulum hotel provides a wide array of amenities tailored for all ages.

Rooms & Amenities

Accommodations at Dreams Tulum Resort & Spa include 432 elegantly furnished rooms, with options for swim-out access and private terraces. The Preferred Club offers exclusive privileges such as upgraded suites and personalized concierge service. All rooms feature air conditioning, 24-hour room service, and a mini-bar refreshed daily.

Dining & Options

Guests can choose from six à la carte restaurants serving diverse cuisines, including Italian, Japanese, and Mexican, alongside a buffet and poolside grill options. Afternoon snacks and 24-hour room service ensure dining convenience. Seven bars offer a variety of beverages, including premium options.

Leisure & Spa

Leisure options abound with two heated pools, a splash park for kids, and activities like windsurfing and kayak rentals. The on-site Dreams Spa by Pevonia(R) features a hydrotherapy area and a variety of treatment cabins, along with a Temazcal for Mayan ceremonies. Guests can also enjoy entertainment programs that include live music and themed dinners.

Business & Local Area

Business travelers have access to a convention center with expansive meeting space, and child-friendly programs ensure guests of all ages are entertained. The resort is equipped with complimentary beach cabanas and offers activities like yoga sessions and access to nearby attractions including ancient Mayan ruins. Transportation options include local tours to explore the Tulum area's historical sites.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Preferred Club Junior Suite Ocean Front Double

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Deluxe Adult Garden Double

Max:

2 persons

42 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Deluxe Garden View Triple

Max:

2 persons

42 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Tulum 8.0 km

Airports

Aeropuerto de Playa del Carmen (PCM) 54.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delight

The food was really good at the Dreams Tulum Resort! I was particularly impressed with the wide variety of dining options available. From authentic Mexican dishes to international cuisine, every meal was a treat. The French and Asian restaurants stood out for their exquisite flavors. Plus, I loved that they offered gluten-free alternatives, enhancing my dining experience even more.

Sandra78. United Kingdom, 2024-06-15Read full review on

Relaxation Paradise

The spa at Dreams Tulum is a hidden gem! I indulged in a soothing massage after a long day in the sun, and it was pure bliss. The facilities were tranquil and beautifully designed, making it easy to unwind. I also enjoyed the evening entertainment, especially the fire show, which added a magical touch to our vacation.

Richard59. Australia, 2024-07-30Read full review on

Fun Fitness Activities

I loved the variety of fitness activities offered at the resort! Each morning, they had yoga right on the beach, which was an very nice way to start my day. The aqua aerobics were super fun and engaging, thanks to the enthusiastic entertainment team. It was fantastic to stay active while enjoying the beautiful surroundings.

Ernest42. Canada, 2024-09-10Read full review on

Spacious Comfort

Our room at the Dreams Tulum was spacious and comfortable, providing the perfect escape after a day of exploring. The large walk-in shower and beautiful balcony with ocean views were highlights for me. Although it felt a bit dated, the overall atmosphere was still cozy and welcoming, making our stay enjoyable.

Andy99. United States, 2024-10-20Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Golf course
Table tennis
Fishing

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Map view

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

City landmarks

Beach

Tulum Archaeological Site

5.2 km

Landmark

Labna-Ha Magic Mayan World

3.4 km

Landmark

Casa Cenote

3.0 km

Landmark

Cenote Abejas

3.4 km

Landmark

Cenote Tortugas

3.5 km

Landmark

Parque De Cenotes Yax-Muul

4.3 km

Landmark

Jungla Maya Native Park

4.4 km

Landmark

Bahias de Punta Soliman

4.6 km

Theme Park

Tankah

4.8 km

Landmark

Cenotes Tankah

4.7 km

Landmark

Balam Art On Feathers

5.3 km

Landmark

Tulum Tower

5.4 km

Landmark

Casita Xaman

6.7 km

Landmark

Cenotes Park Hidden Treasures

6.9 km

Beach

Cenote Manati

20.7 km

Reviews and Ratings

Reviews from guests about their experience.

Camila

United Kingdom, February 2025

7.8/10

We recently stayed at Dreams Tulum and had a lovely time overall. The resort is beautiful, and we felt lucky with the room we got-3106, a swim-out room that was spacious and comfortable. However, we encountered delays with dining services, particularly during peak hours due to understaffing. The beach was well-maintained, albeit some seaweed issues, but the staff worked diligently to clear it up, adding to our overall positive experience.

Rooms

9.0

The swim-out room we had was beautiful, spacious, and clean. The only downside was that the air conditioning didn't cool down as much as we would have liked.

Service

7.0

While the staff was friendly and did their best, we experienced significant wait times for food due to being understaffed.

Location

9.0

The location of the resort is stunning, surrounded by beautiful landscaping and right by the beach.

Dining

6.0

Dining was inconsistent; some meals took quite a while to arrive, and we found the food could be warmer.

Facilities

8.0

The beach was nice, and the grounds were well-kept, though there were some concerns about seaweed.

Tom

United Kingdom, December 2024

7.6/10

I had an unforgettable experience at this hotel. The service was excellent with attentive staff, but the dining options were a mixed bag and could use improvement. The beach was beautiful, though the swimming conditions weren't ideal. The resort is a bit isolated and far from the airport, but overall, it was a fantastic family getaway with spacious pools and clean, comfortable accommodations.

Rooms

9.0

The rooms were spacious, clean, and comfortable, making it a pleasant retreat.

Service

9.0

The staff was very helpful and enthusiastic, which enhanced our experience.

Location

7.0

The location is a bit secluded, away from the airport, but offers stunning natural surroundings.

Dining

5.0

The food was basic and could be improved; I was surprised by the limited menu options.

Facilities

8.0

The pools were a highlight for my kids, who loved spending their time there.

George

United Kingdom, September 2024

9.0/10

We had a fantastic all-inclusive week filled with great food options and top-notch entertainment. The staff were incredibly friendly and attentive, making our stay enjoyable. The beach area was beautiful, and the pools were well kept. However, some aspects like the drinks were too watered down for our taste, and the Wi-Fi performance could be improved.

Rooms

8.0

The garden room was clean, spacious, and equipped with excellent bathroom amenities. However, the AC struggled to cool effectively.

Service

10.0

The service was absolutely wonderful. Staff members were attentive and went out of their way to make sure we were comfortable.

Location

9.0

The beach area was stunning, providing a great place to relax with plenty of chairs and cabanas available.

Dining

9.0

Dining options were varied and well-executed, with highlights being the fantastic breakfast buffet and exceptional French restaurant.

Facilities

9.0

The pool areas were clean and well-maintained, offering a great mix of relaxation and entertainment.

Excellent entertainment staff

Watered down drinks

Liam

United Kingdom, September 2024

5.8/10

I had a mixed experience at Dreams Tulum. While the upgrade to the preferred guest status offered some perks, the cleanliness of the rooms and the quality of the food left a lot to be desired. On the positive side, the beach was lovely and the staff, especially the activity coordinators, were fantastic. However, there were issues with service consistency, especially when it came to families like ours.

Rooms

5.0

Our room had a beautiful garden view, but unfortunately, it was not cleaned thoroughly during our stay, which was quite disappointing.

Service

6.0

The service was hit or miss. Some staff were incredibly helpful and accommodating, while others seemed to overlook my children when serving.

Location

7.0

The location is somewhat isolated, making it difficult to venture out to explore Tulum or the surrounding areas.

Dining

5.0

I was not impressed with the dining options. While there were various restaurants, the food quality was just okay, and I was surprised by the limited buffet selections.

Facilities

6.0

The resort's facilities were okay, but some areas were starting to show their age and could use some updates.

Nicholas

United Kingdom, September 2024

7.4/10

We had a lovely stay at Dreams Tulum, enjoying the beautiful tropical gardens and friendly service from the staff. The property is stunning and well-maintained, but the dining experience could use a bit of improvement, especially in terms of food variety. Additionally, some facilities showed signs of wear, which was slightly disappointing. Overall, it was a good experience, and we appreciated the proximity to Tulum and its attractions.

Rooms

7.0

The rooms were clean and well-kept, but some furniture felt dated and needed an upgrade for better comfort.

Service

9.0

The service was friendly and attentive, with staff going out of their way to assist us, though I couldn't remember all their names.

Location

10.0

The location is fantastic, just a short trip to Tulum's ruins and there's a great waterfront view.

Dining

5.0

The dining options were varied, but I was disappointed by the limited menu at times, especially at the buffet.