Dreams Tulum Resort & Spa | Tulum ★ Book Spa Rooms, Wellness Deals & Guest Reviews

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Dreams Tulum Resort & Spa is a 5-star family-friendly hotel featuring 432 elegantly appointed rooms and suites amid 44 acres of beachfront and tropical gardens. The resort provides an extensive all-inclusive experience with various amenities, including an on-site spa, multiple dining options, and a variety of activities suitable for all guests.

Rooms & Amenities

The rooms at Dreams Tulum Resort & Spa present contemporary décor, providing spacious accommodations with private terraces or balconies. Guests can opt for swim-out suites that allow direct access to pools, or relax in adults-only rooms positioned in secluded areas for added tranquility.

Dining Options

Dining options include nine restaurants, featuring six à la carte choices such as El Patio for authentic Mexican cuisine and Himitsu for pan-Asian flavors, plus casual options like the Barefoot Grill and Coco Café. Guests can enjoy unlimited dining experiences with 24-hour room service and themed dining events regularly.

Leisure & Spa

Leisure activities abound with two outdoor pools, a splash park, and an Explorer's Club for children, alongside a variety of watersports and entertainment programs. The Dreams Spa by Pevonia® offers treatments in serene jungle or beach cabins, including options for creating custom spa products.

Business & Local Area

The hotel offers ample facilities for meetings and group events, with over 7,900 square feet of dedicated meeting space. Guests can access complimentary green fees at the nearby Riviera Maya Golf Club, enhancing their stay with land and golf activities.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Oceanfront Junior Suite

Max:

2 persons

455 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Deluxe Double Room

Max:

2 persons

455 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Deluxe Triple Room

Max:

3 persons

455 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Tulum 5.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 33.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Dining Options

During my stay, I enjoyed a variety of restaurants on-site. The Mexican restaurant and the Sea Side Grille were standouts, offering fantastic meals. The buffet was just okay, but the options were plentiful, ensuring something for everyone. It was truly a culinary delight!

Alexandra123. USA, 2024-05-10Read full review on

Fun Kids Club Experience

Our 8-year-old daughter absolutely loved the Kids Club! They provided plenty of engaging activities, and it was a great way for her to make friends. I was surprised at how much she wanted to spend time there; it truly made our vacation nice.

Joseph456. Canada, 2024-06-15Read full review on

Relaxing Spa Experience

I had a wonderful experience at the spa during my visit. I opted for a massage, and it was heavenly! The ambiance was calming, and it was the perfect way to unwind after a day of activities at the resort. Highly recommend treating yourself!

Harry789. UK, 2024-07-20Read full review on

Spacious and Comfortable Room

Our room was quite spacious, featuring a large double vanity and a jetted tub, which was perfect for relaxing. The layout was well thought out, and the balcony view added to our enjoyment of the stay. It felt like a home away from home.

Robert321. Australia, 2024-08-30Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court
Golf course
Table tennis
Fishing

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Map view

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

City landmarks

Beach

Tulum Archaeological Site

3.2 mi

Labna-Ha Magic Mayan World

2.1 mi

Tulum

Casa Cenote

1.9 mi

Tulum

Cenote Abejas

2.1 mi

Cenote Tortugas

2.2 mi

Carretera Federal Tulum - Playa Del Carmen

Parque De Cenotes Yax-Muul

2.7 mi

Km 240 Carretera Federal Chetumal-Puerto Juarez Chemuyil

Jungla Maya Native Park

2.7 mi

Bahias de Punta Soliman

2.8 mi

Amusement & Theme Parks

Tankah

3.0 mi

Av. Tankah

Cenotes Tankah

2.9 mi

Calle Yalku Manzana10

Balam Art On Feathers

3.3 mi

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

3.3 mi

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

4.1 mi

Carretera Tulum-Cancun km 115-116 Rancho la Teresita

Cenotes Park Hidden Treasures

4.3 mi

Beach

Cenote Manati

12.8 mi

Reviews and Ratings

Reviews from guests about their experience.

74%

loved their spa retreat and can’t wait to return.

Excellent entertainment staff

Diverse dining options

Watered down drinks

Wi-Fi performance

7.4/10

Very good

Rooms

7.6

Location

8.4

Service

8.2

Dining

6.0

Camila

United Kingdom, February 2025

7.8/10

We recently stayed at Dreams Tulum and had a lovely time overall. The resort is beautiful, and we felt lucky with the room we got—3106, a swim-out room that was spacious and comfortable. However, we encountered delays with dining services, particularly during peak hours due to understaffing. The beach was well-maintained, albeit some seaweed issues, but the staff worked diligently to clear it up, adding to our overall positive experience.

Rooms

9.0

The swim-out room we had was beautiful, spacious, and clean. The only downside was that the air conditioning didn't cool down as much as we would have liked.

Service

7.0

While the staff was friendly and did their best, we experienced significant wait times for food due to being understaffed.

Location

9.0

The location of the resort is stunning, surrounded by beautiful landscaping and right by the beach.

Dining

6.0

Dining was inconsistent; some meals took quite a while to arrive, and we found the food could be warmer.

Facilities

8.0

The beach was nice, and the grounds were well-kept, though there were some concerns about seaweed.

Tom

United Kingdom, December 2024

7.6/10

I had an unforgettable experience at this hotel. The service was excellent with attentive staff, but the dining options were a mixed bag and could use improvement. The beach was beautiful, though the swimming conditions weren’t ideal. The resort is a bit isolated and far from the airport, but overall, it was a fantastic family getaway with spacious pools and clean, comfortable accommodations.

Rooms

9.0

The rooms were spacious, clean, and comfortable, making it a pleasant retreat.

Service

9.0

The staff was very helpful and enthusiastic, which enhanced our experience.

Location

7.0

The location is a bit secluded, away from the airport, but offers stunning natural surroundings.

Dining

5.0

The food was basic and could be improved; I was surprised by the limited menu options.

Facilities

8.0

The pools were a highlight for my kids, who loved spending their time there.

George

United Kingdom, September 2024

9.0/10

We had a fantastic all-inclusive week filled with great food options and top-notch entertainment. The staff were incredibly friendly and attentive, making our stay enjoyable. The beach area was beautiful, and the pools were well kept. However, some aspects like the drinks were too watered down for our taste, and the Wi-Fi performance could be improved.

Rooms

8.0

The garden room was clean, spacious, and equipped with excellent bathroom amenities. However, the AC struggled to cool effectively.

Service

10.0

The service was absolutely wonderful. Staff members were attentive and went out of their way to make sure we were comfortable.

Location

9.0

The beach area was stunning, providing a great place to relax with plenty of chairs and cabanas available.

Dining

9.0

Dining options were varied and well-executed, with highlights being the fantastic breakfast buffet and exceptional French restaurant.

Facilities

9.0

The pool areas were clean and well-maintained, offering a great mix of relaxation and entertainment.

Excellent entertainment staff

Watered down drinks

Liam

United Kingdom, September 2024

5.8/10

I had a mixed experience at Dreams Tulum. While the upgrade to the preferred guest status offered some perks, the cleanliness of the rooms and the quality of the food left a lot to be desired. On the positive side, the beach was lovely and the staff, especially the activity coordinators, were fantastic. However, there were issues with service consistency, especially when it came to families like ours.

Rooms

5.0

Our room had a beautiful garden view, but unfortunately, it was not cleaned thoroughly during our stay, which was quite disappointing.

Service

6.0

The service was hit or miss. Some staff were incredibly helpful and accommodating, while others seemed to overlook my children when serving.

Location

7.0

The location is somewhat isolated, making it difficult to venture out to explore Tulum or the surrounding areas.

Dining

5.0

I was not impressed with the dining options. While there were various restaurants, the food quality was just okay, and I was surprised by the limited buffet selections.

Facilities

6.0

The resort's facilities were okay, but some areas were starting to show their age and could use some updates.

Nicholas

United Kingdom, September 2024

7.4/10

We had a lovely stay at Dreams Tulum, enjoying the beautiful tropical gardens and friendly service from the staff. The property is stunning and well-maintained, but the dining experience could use a bit of improvement, especially in terms of food variety. Additionally, some facilities showed signs of wear, which was slightly disappointing. Overall, it was a good experience, and we appreciated the proximity to Tulum and its attractions.

Rooms

7.0

The rooms were clean and well-kept, but some furniture felt dated and needed an upgrade for better comfort.

Service

9.0

The service was friendly and attentive, with staff going out of their way to assist us, though I couldn’t remember all their names.

Location

10.0

The location is fantastic, just a short trip to Tulum's ruins and there’s a great waterfront view.

Dining

5.0

The dining options were varied, but I was disappointed by the limited menu at times, especially at the buffet.